Who we are
Welcome to Poolr, the ultimate carpooling solution designed with your child’s safety and your peace of mind at the forefront. Poolr is more than just a ride-booking app; it’s a community-driven platform that connects parents with trusted drivers to ensure your kids get to and from school safely and on time.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Privacy Policy & Terms of Service
Poolr Privacy Policy
At Poolr, we prioritize your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our carpooling app.
- Information We Collect:
We collect personal details such as your name, email address, phone number, and payment information to provide our services. For drivers, we also gather vehicle details and background check information. Location data is collected to enable ride booking and real-time tracking. - How We Use Your Data:
Your information helps us process bookings, connect parents with drivers, and ensure user safety. We may also analyze data to enhance our app’s functionality and user experience. - Data Sharing:
We do not sell your personal data. We may share it with trusted third-party providers (e.g., payment processors) to deliver our services. These partners are bound by strict confidentiality agreements. - Your Rights:
You can access, update, or delete your personal data at any time. Manage your preferences in the app or reach out to us at info@poolr.com. - Security Measures:
We implement industry-standard encryption and security protocols to safeguard your data. While we strive to protect your information, no system is entirely risk-free, and absolute security cannot be guaranteed. - Updates to This Policy:
We may revise this Privacy Policy periodically. Changes will be posted here, and we’ll notify you of significant updates via email.
Poolr Terms of Service
By using Poolr, you agree to these Terms of Service. Please review them carefully.
- Eligibility:
Users must be at least 18 years old. Parents must provide consent for their children to use the service. - Account Responsibility:
You are responsible for keeping your account credentials secure and for all activities linked to your account. - Prohibited Conduct:
You agree not to misuse the app, including providing false information, harassing others, or breaking any laws. - Payment Terms:
Payments are handled via secure third-party providers. Refunds follow our in-app refund policy. - Liability:
Poolr is not responsible for damages related to your use of the app, such as ride-related incidents or data breaches. - Termination:
We may suspend or terminate your account if you violate these terms or for any reason at our discretion. - Governing Law:
These terms are governed by the laws of Kolkata, West Bengal, India. Disputes will be resolved through arbitration in Kolkata.
Account Deletion
How to Delete Your Poolr Account
If you’d like to delete your Poolr account, follow these steps:
- Log in to your Poolr account via the app.
- Navigate to “Settings” and select “Account.”
- Click “Delete Account” and follow the on-screen instructions to confirm.
Important: Deleting your account permanently erases all your personal data, booking history, and related information from our systems. This action is irreversible.
For help or if you encounter issues, contact our support team at info@poolr.com.
URL: Visit www.poolr.com/account-deletion for more details.